Finding a reliable plumber can be a hassle. It’s a problem that every homeowner encounters at some point. But it doesn’t need to become a headache. If you know what to look out for and which questions to ask in advance, you could avoid big issues later down the line.
So, whether you need a new installation or routine oil boiler servicing, there are ways to find trustworthy plumbers in Andover and beyond.
Why It’s Important to Find a Trustworthy Plumber
You might be a first-time homeowner, or some bad experiences with plumbers may have scarred you. That’s why it’s important to find someone who is fit for the job. You’ll avoid potentially unsafe and costly work.
Whether you’re looking for trustworthy plumbers in Andover or beyond, they will save you time, money and stress. Finding someone competent is crucial for services like servicing an oil boiler, which requires care and competence.
Finding someone who’s local and reliable is also important for top-notch customer service, including faster response times. At Humphrey & Crockett, we serve the Andover area and have garnered reviews and a stellar reputation for plumbing and heating services.
Which Questions Should You Ask Before Hiring a Plumber?
It might be tempting to hire the first plumber you find or go by a friend’s recommendation. But this can prove problematic.
Instead, it’s wise to ask questions before paying for services. Here are some of the most important ones:
What are your qualifications, and are you insured?
Insurance is always vital in case something goes wrong.
Do you have experience with oil boiler servicing (or any other service you’re looking for)?
This is important because they may not have experience with what you need.
What is your typical response time for emergencies?
This will help you understand if they are reliable in critical, last-minute situations.
Do you have customer references or testimonials?
This question will help you vet your plumber to ensure they will do as good a job as they say they will.
Do you provide written quotes with a service guarantee?
It’s wise to always maintain a paper trail when hiring someone for a job.
Do you offer service plans?
Ongoing servicing is crucial for your boiler, and some plumbers may offer a discount on packages.
Here are some extra tips:
- Look for third-party reviews and not just customer reviews on their website.
- Ensure you have a service guarantee and a transparent quote before you make any payments.
What To Look For in a Plumber
Check their qualifications, such as whether they hold the City & Guilds Level 2 NVQ or the Level 2 and Level 3 Diplomas in Plumbing and Domestic Heating. If gas work is involved, by law, they must be on the Gas Safe Register.
Look out for friendly and reliable customer service. While friendliness is subjective, it’s smart to hire a plumber who has a quick response time and doesn’t leave you waiting for days on end.
Look for a plumber with transparent pricing. It’s always good to know what you need to pay upfront.
Why Choose Humphrey & Crokett
The specialist team at Humphrey & Crockett install and repairs plumbing and heating systems in Andover. We are qualified, insured and have all the necessary qualifications. We can also service gas and oil boilers, so you have peace of mind.
Get in touch today for expert advice.
