Bill Crockett came and gave us a quotation for fitting a stove and all associated work, which I accepted. We weren't sure that the stove we had selected was the best for our needs, so we visited their showroom and double checked. We were told by Paul that if we considered the stove was not the most suitable they would happily take it away and bring a different one. His team came on the allotted day; they were friendly and very professional. All work was carried out in the time scheduled, and our home was left spic and span. We are pleased as the price was very competitive we and recommend them.
On 11.07.18 I had my wood burning stove removed and a new fireplace installed. In spite of the intricacies of the job, the men from Humphrey & Crockett completed the work without fuss, left no mess of any kind and gave me clear instructions and information, so that I could use my new equipment without trouble. As I am aged 91, you will understand how much I appreciated their managing of the whole operation.
From the moment I stepped into the showroom I was confident I would get the product and service I needed. The advice I was given was spot on, and I felt I was listened to. The wood burner was installed over three days with minimal fuss and mess and having visited several other installer/ suppliers I felt I paid a fair price. The guys have just been back and swept whatever it is they sweep! All is well, and the stove is burning very efficiently. I love, love, love the wood burner and have no hesitation in recommending Humphrey and Crockett. PS. Emma in the office is a delight to deal with.
Our oil fired combination boiler stopped working, and I suspected that the pump had seized, this was confirmed by Richard from Humphrey and Crocket. The parts were ordered and delivered within two days, Richard then returned to fit them. We were very pleased with the quality of the work and with the friendly and helpful attitude of everyone in the company. The parts were expensive, but they kept the labour costs as low as possible, which was much appreciated. We would recommend them to anybody else who needs a heating engineer.