Complaints

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution.
In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

Important Information

In line with the current World Health Organisation and government recommendations surrounding the Coronavirus outbreak, Humphrey & Crockett Ltd are taking some basic precautions to protect our customers and staff. Our engineers will be taking basic precautions whilst in customers’ homes:

Washing their hands prior to and on completion of the works

Minimising close personal contact

Wearing disposable gloves

Wiping surfaces